Return Policy

At Netraone, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you may return it within 30 days of delivery.


Eligibility for Returns

To be eligible, the product must be returned in its original condition and packaging. Items that are used, damaged, or altered may not be accepted. Proof of purchase is required for all return requests.


Return Process

To initiate a return, please contact our customer support team at support@netraone.com. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. Approved returns will be processed promptly, and any applicable refund will be issued according to our Refund Policy.


Shipping and Costs

Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent. Shipping costs are non-refundable. We recommend using a trackable shipping service to ensure the safe return of your item.


Contact Us

If you have any questions about our return policy or need assistance with a return, please reach out to us at support@netraone.com. Our team is committed to making the process easy, transparent, and hassle-free.